FAQ

Q: Where is Weiss Bros located?

A: Weiss Bros is located at 18038 Oak Ridge Drive, Hagerstown, MD 21740. Click here for directions.

Q: Does Weiss Bros sell to the public?

A: Yes. Give us a call at 301-739-3069.

Q: What forms of payment can be used?

A: Weiss Bros accepts, cash, check, Visa or Mastercard.  We do extend terms with approved credit.  Click here to download a credit application and send it to us.

Q: Can I return merchandise?

A: Returned Merchandise may not be returned to Weiss Bros. without first obtaining a Return Authorization number from a Weiss Bros. representative. A 20% restocking charge will be in effect on all returns not caused by Weiss Bros. error.

Q: What is the latest time that I can place an order and still get it delivered the next day?

A: If you place an order by 3:00pm Monday-Friday you will receive most in stock products the next business day.

Q: Can I pick my order up?

A: Yes. When placing an order please make this request and verify that the product is available in stock.  You can pick it up at our warehouse store located at the front of our corporate office Monday through Friday 8:00am-4:30pm.

Q: Can I receive my invoice electronically?

A: Yes. We can provide you invoicing electronically. Just give us a call or send an email to accounting@weissbros.com to get set up.

Q: Can I place my orders online?

A: Yes, we have an up-to-date on-line ordering system. This system allows you to order, browse, and look at order history all with the click of a button. Give us a call to have online ordering set up today.